ToOK my daughter to watch Harry Potter yesterday at 12 pm, she wanted a drink and from the 5 ppl stood behind the counter not one came to serve us until i LOUDLY requested a drink, not a good start.

I had paid for premier seats and had printed out tickets at home, never having done this or had premier tickets before we just went to the ticket guy who let us through (eventually) cos I hadn't printed out the full part of the ticket with the bar code, we took our selves to the prem seats.

Just as the film started I was asked about why we where there, I explained and the guy left us, he returned with some goodies of nachos and 2 sauces, cakes and celebrations.

The seats are nice and the food ok but not what I would pay another £32 for, disappointed customer.

Larraine K

What a let down, went out for the first time in almost 2 years to watch a film. We wanted to see the new My bloody valentine in 3D only to be told Showcase were not giving out 3D glasses - what the point of this????

nice & clean cinema, the staff are really helpful too